Patient Representative Group

St. James's Hospital saved my life.  It's as simple as that.  Everything I enjoy today - family, friends, life itself - I owe to the care I've been given in this hospital.  It's not a debt I can ever repay, but being a member of the Patient Representative Group (PRG) allows me to give back something in return”
(Pat Rooney 2017)

Could you be a Patient Experience Representative?

We are looking for patients, carers and family members to work in partnership with St. James’s Hospital. Your experience could contribute a great deal, to how health care is delivered at St. James’s Hospital.

What is a patient experience representative?

A patient experience representative is someone who:

  • Wants to help improve the quality of our hospital’s care for all patients and family members
  • Gives advice to the hospital based on his or her own experiences as a patient or family member
  • Partners with hospital staff to help improve the quality of our hospital’s care for all patients and family members

What do we want you to do?

We need patients and family members to volunteer to be representatives on the St. James’s Hospital Patient Representative Group. The group will meet every month.  Meetings will last approximately two hours and will be held in the hospital. 

Who can be a patient representative?

You can be a representative if you or a family member received care at St James’s Hospital in the last three years. You do not need any special qualifications to be a representative. What’s most important is your experience as a patient or family member of a patient. You must be a member of the public and not a member of hospital staff.

What do you get out of this?

We can’t pay you, but we will reimburse your parking expenses when attending meetings. Light refreshments will be served at monthly meetings.  You will gain support from being part of a wider patient group and hopefully you will enjoy being part of our team.

How do I get involved?

For further information and an application form please contact

Maria Kane, Quality Manager – Person Centred Care, Quality Safety Improvement Directorate, CEO Building, St. James’s Hospital, James’s Street, Dublin 8.

Tel: 01 4162153 or Email:

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