Is a channel for effective communication and sharing of information. Demonstrates active listening, and successfully communicates key messages with impact, and in a variety of settings
Level 4
Level 3
Level 2
Level 1
The ability to co-operate and collaborate with others, and take an active role within a team, sharing information and ideas as well as responsibility for actions and results
Level 4
Level 3
Level 2
Level 1
Demonstrates an ability to manage a team of direct reports, delegating appropriately to get the best out of staff, and creates joint responsibility for professional development and the highest standards of patient care
Level 4
Level 3
Level 2
Level 1
Takes ownership and responsibility for own learning and professional conduct at work. Seeks out opportunities to learn and to apply learning. Works towards supporting, facilitating and enabling learning for others, through teaching, mentoring, coaching and formal sponsorship programmes
Level 4
Level 3
Level 2
Level 1
Understands general hospital environments, in particular has a strong knowledge of St James’s Hospital and how it operates. Is aware of relevant political and environmental factors pertaining to the Health Service in Ireland and Internationally – strives to influence healthcare strategies
Level 4
Level 3
Level 2
Level 1
Whether working for staff, clients or patient needs, demonstrates the drive, flexibility and motivation necessary to consistently meet and surpass expectations. Strives for highest standards of quality and service
Level 4
Level 3
Level 2
Level 1
Follows a systematic approach to planning and organising caseload and deals effectively with changing demands and priorities. Delegates appropriately to ensure goals are delivered effectively
Level 4
Level 3
Level 2
Level 1
The ability to think critically in accurately defining problems/issues and reason logically through complex and diverse information to forge quality solutions
Level 4
Level 3
Level 2
Level 1
Shows a capacity to adopt a leadership stance, make an impact, and influences, energises and inspires others in the organisation
Level 4
Level 3
Level 2
Level 1
Challenges the Status Quo with an emphasis on continuous improvement. Consistently evaluates current practice against best practice models, to ensure optimum service delivery. Embraces change and acts to implement evidence based best practice as appropriate
Level 4
Level 3
Level 2
Level 1