The post holder will be responsible for the provision of the highest standard of expertise to the scoping, implementation, optimisation and support of IT systems within St. James’s Hospital. He/she will be a member of the Applications Team within the Engagement and Delivery pillar but will need to develop and maintain close links with the wider Informatics Directorate team as well as with all hospital departments. The successful candidate is expected to be a self-starter with the ability to work as part of a team and independently as required.

Duties & Responsibilities include:

• In conjunction with the wider Informatics team, liaising and engaging with hospital staff to support the development, roll-out and optimisation of electronic health and administrative systems and applications
• Becoming proficient with the current IT systems, the configuration, development and support of same
• Engaging and assisting with the Hospital’s IT support structures including the helpdesk and on-call support requirements
• Assisting with change programmes associated with the implementation of new systems and optimising existing IT systems
• Preparing for and providing IT related training as required to hospital staff
• Participating in auditing of IT system use to ensure that workflows remain relevant for users and that systems remain fit for purpose
• Becoming familiar and keeping “up to date” with wider IT developments both within and external to the hospital;
• Attending and / or presenting at IT related conferences, training courses or events as required;
• Engaging in IT related Education & Training activities, including active participation in appropriate and approved research activities in the Informatics domain;
• Contributing to processes such as risk management and change boards.
• Assisting in any required support for safety or incident investigations related to IT systems;
• Contributing to delivering meaningful report data to support patient care delivery, hospital management and ongoing improvement projects.
• Providing services in any of the agencies to which the hospital provides relevant services, particularly at hospital group level;

Required

Each candidate must:

• Have not less than two years satisfactory experience in an administrative capacity within the Public Sector / Hospital / Healthcare or other environment relevant to the role
  and
• Possess sufficient administrative capacity to discharge the functions of the grade.
• Knowledge/Experience of the main ICT systems in use in the Hospital
• Experience (or understanding) of the working relationships within a large Hospital.

Desirable

• Management Course
• IT / Health Informatics Course

Required

• Demonstrate ICT skills (eg familiarity with using/supporting ICT systems and a working knowledge of Microsoft Office (Word/Excel))

Desirable

• Experience of building or maintaining information systems
• Experience of project management principles and delivery;
• Understanding of clinical coding and IT standards associated with clinical information systems

The following ‘Descriptors’ are a further clarification of the behaviours required. Candidates should use these descriptors as a guide when assessing their suitability for this role and also when preparing an example of where they have demonstrated this competency in the past for inclusion in the required Standard Application Form (SAF). Further information relating to the Competency Based Framework.

Communication (Level 1 & 2 & 3 )

• Keeps key people informed, sharing information in a timely and open manner
• Supports ideas with appropriate research and information to persuade others
• Tailors the content and method of communication to their audience’s level of expertise

Continuous Development - Personal and Professional (Level 1 & 2 & 3 )

• Builds on one’s own strengths, addresses limitations and learns from mistakes
• Is an advocate for the hospital / department by consistently projecting a professional image, promoting the highest standards
• Demonstrates a track record of effective teaching/mentoring junior staff and is known as a valued resource.
• Promotes and supports inter-disciplinary working and associated learning. Furthers same

Quality and Safety Service (Level 1 & 2 & 3 )

• Is a self-starter who shows initiative, assumes responsibility for results
• Shows resourcefulness, flexibility and initiative in difficult situations
• Promotes and enables a culture of safety

Planning and Organisation (Level 2)

• Anticipates problems and issues and takes preventative action to address these
• Manages competing and changing priorities
• Consistently plans ahead to meet important deadlines
• Feeds into team systems and scheduling methods for planning and organising

Leadership Potential (Level 2)

• Embraces organisational change initiatives, filling structure/roles to support it
• Able to follow through on commitments and bring new ideas/initiatives to fruition (at local level)
• Understands importance of getting input and commitment from others when seeking involvement
• Motivates others to act

A level of proficiency in the English language, written and spoken, is a requirement of all roles within St James’s Hospital. You will be required to self assess your proficiency level in the Standard Application Form. In addition, your proficiency in spoken English will be assessed during the interview process appropriate to the role available.

1. The appointment to this post will be Full-Time and Pensionable. Both Temporary and Permanent roles available.
2. Annual leave allowance is 30 Days per annum
3. The person appointed must not give less than 1 month's notice, in writing, of intention to resign
4. Normal working hours will be 37 hours per week.
5. You will be required to work the agreed roster / on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8.00am - 8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.

1. The Hospital Board will not be responsible for the loss or theft of personal belongings.
2. Fire orders must be observed and staff must complete fire training every 2 years.
3. All accidents within the department must be reported immediately.
4. In accordance with the “Safety, Health and Welfare at Work Act 2005”, all staff must comply with all safety regulations.
5. St James's Hospital is a tobacco free Campus. The use of tobacco or electronic cigarettes is not permitted within the hospital buildings or on the grounds.

In the course of your employment you may have access to or hear information concerning the medical or personal affairs of patients and/or staff, or other health services business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

It is the responsibility of all staff across the hospital to ensure that infection control and hygiene standards are adhered to and maintained at all times.

• Approval to hire (VAF process).
• Hiring manager – role profile.
• Advertising.
• Application process.
• Shortlisting of candidates will be based on information provided.
• Interview process.
• All applicants who move to the 2nd stage of the selection process (i.e. post interview) will be subject to reference checking X 2, self-declaration, Garda clearance and Occupational Health screening (questionnaire).
• All external successful candidates who take up appointment will be required to attend a Mandatory Induction Programme.

• The Standard Application Form (SAF) is available to download on this page
• Alternatively, please contact Human Resources for an application form, Phone: (01) 416 2559 or Email: humanresources@stjames.ie
• Please note closing date above for receipt of completed application forms.
• Shortlisting of Candidates will be based on information provided.
• Curriculum vitaes (CVs) will not be accepted.