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  • Role title

    Clinical Nurse Manager II: Community Intervention Liaison Nurse

  • Purpose of the role

    The purpose of the CNM II post is to support the implementation of a model of integrated Primary (General Practice) and Secondary (Hospital) Care, thus optimising the patient’s quality of life and contributing to an integrated health service.
    The CNM II post is an integrated role working across the acute hospital and CIT community services .This will be approximately 80% hospital 20% community rotation to facilitate CIT integration with its acute hospital partner.

  • Department

    Bed Management

  • Directorate

    MED (Medicine and Emergency)

  • Key reports

    Directorate Nurse Manager (ADON) or ADPHN CIT, Professionally accountable to the Director of Nursing and Director of Nursing Public Health.

  • Key direct reports

    CNM I, Staff Nurses, Student Nurses, Health Care Assistant Staff

  • Grade

    CNM II

  • Salary scale

    €50,912 - €60,190

  • Annual leave per annum

    25 - 28 Days

  • Hours per week

    39 hours

  • Job reference number


  • Enquiries to

    Orla Fitzpatrick, Patient Flow ADON, St James’s Hospital; Phone: 01 410 3085;
    Fiona O’Connor Power; (CIT) ADPHN;

  • Closing date


  • The Community Intervention Team (CIT) is a community based nursing service providing holistic nursing care to Clients in south Dublin both in their homes and in the CIT clinic in Rathmines and Shankill

    The CIT service delivers safe effective person centred integrated care using enhanced clinical skills, facilitating early discharge, admission avoidance, hospital avoidance and supports patients in improving their health and maintaining their quality of life in as far as possible. The CIT assess, plan, implement and evaluate care to the highest professional and ethical standards within the model of nursing care practiced in the relevant care setting.

    The role of the Community Intervention Liaison nurse CNM II is to act as a link nurse
    with St James’s Hospital and the Community Intervention Team
    The role will include clinical management time within the community to enhance the development of integration between services. The CNM 11 will coordinate patient care planning with other disciplines utilizing the principles of the nursing process and critical thinking skills in order to maintain patient safety and well-being. The CNM11 will work closely with multidisciplinary teams across settings and use evidence and feedback loops to continuously improve performance.

    The post holder will ensure that any suitable patients that can be referred to CIT would be identified. They will assist with the Patient referral process, follow up care and medical review. Maintain a clear communication process between St James’s, CIT and any other relevant service providers. Part of this role will be education and promotion of CIT service.

    The CNM II will ensure efficient and effective management in such a way as to provide a safe environment for patients and staff, while making the best use of resources.

    • Promote collaboration within the multidisciplinary team.
    • Engage with key stakeholders to ensure hygiene standards are maintained for patients, staff and visitors.
    • Proactively manages quality and safety standards at local and directorate level.
    • The Clinical Nurse Manager II must adhere to Code of Professional Practice and Behaviours for registered nurses.
    • Shows leadership potential to make an impact, influence, energise and inspire others
      across the directorate and pan organisation.
    • Embraces change and acts to implement evidence based best practice where appropriate.
    • Is aware of and understands the need to adhere to hospital and/or professional standards, policies and procedures, relevant to their area of practice.
    • Communicates effectively in English language, written and spoken, as appropriate to job requirements.

    * The above Role Profile is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. This Role Profile will be subject to review in the light of changing circumstances.

  • Required

    • Registered General Nurse with The Nursing Midwifery Board of Ireland (NMBI), or eligible to register.
    • 5 years post-registration experience in the acute hospital within the last 7 years.
    • Demonstrate management experience throughout the last 2 years.


    • Management Course
    • Engage in continuing professional development by keeping up to date with nursing literature, recent nursing research and new developments in nursing management, education and practice and to attend staff study days as considered appropriate.
    • Engage in performance review processes including personal development planning as appropriate.
  • Required

    • Demonstrate IT skills
    • Experience in teaching and assessing the Nursing and HCA Team throughout the last 2 years
  • The following ‘Descriptors’ are a further clarification of the behaviours required. Candidates should use these descriptors as a guide when assessing their suitability for this role and also when preparing an example of where they have demonstrated this competency in the past for inclusion in the required Standard Application Form (SAF). Further information relating to the Competency Based Framework.

    Communication (Level 3)

    • Creates a culture of open communication to maintain a climate of trust and honesty
    • Supports ideas with appropriate research and information to persuade others
    • Tailors the content and method of communication to their audience’s level of expertise

    People Management (Level 1 & 2 & 3 )

    • Supports others, both formally and informally, seeking to develop the skills and abilities of team members
    • Allocates responsibilities fairly among team members to effectively manage caseloads/workload
    • Empowers staff to carry out their responsibilities, according to the needs of the service/Department
    • Makes consistent and transparent decisions in relation to people, when all options are considered

    Continuous Development - Personal and Professional (Level 3)

    • Is an advocate for the hospital / department by consistently projecting a professional image, promoting the highest standards
    • Encourages investment in continuous learning, at hospital level and in partnership with affiliated and / or other relevant third level institutions as appropriate, and is a role model for others in this regard
    • Promotes and supports inter-disciplinary working and associated learning. Furthers same

    Quality and Safety Service (Level 3)

    • Empowers staff to provide quality of service; ensures regular quality audits are carried out and findings are actioned and followed through.
    • Champions initiatives to improve quality of services
    • Promotes and enables a culture of safety

    Planning and Organisation (Level 3)

    • Builds and uses extended networks of influence for planning and organising workload
    • Develops operational plans and monitors performance and progress on achieving long and short term goals
    • Is active in planning for and managing all resources vis a vis the service demands. Escalates expected gaps and shortfalls for remedial action

    Leadership Potential (Level 2)

    • Embraces organisational change initiatives, filling structure/roles to support it
    • Able to follow through on commitments and bring new ideas/initiatives to fruition (at local level)
    • Understands importance of getting input and commitment from others when seeking involvement
    • Motivates others to act
  • A level of proficiency in the English language, written and spoken, is a requirement of all roles within St James’s Hospital. You will be required to self assess your proficiency level in the Standard Application Form. In addition, your proficiency in spoken English will be assessed during the interview process appropriate to the role available.

    1. The appointment to this post will be Permanent, Full Time & Pensionable
    2. Annual leave allowance is 25 - 28 Days per annum
    3. The person appointed must not give less than 2 month's notice, in writing, of intention to resign
    4. Normal working hours will be 39 hours per week.
    5. You will be required to work the agreed roster / on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8.00am - 8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.
    1. The Hospital Board will not be responsible for the loss or theft of personal belongings.
    2. Fire orders must be observed and staff must complete fire training every 2 years.
    3. All accidents within the department must be reported immediately.
    4. In accordance with the “Safety, Health and Welfare at Work Act 2005”, all staff must comply with all safety regulations.
    5. St James's Hospital is a tobacco free Campus. The use of tobacco or electronic cigarettes is not permitted within the hospital buildings or on the grounds.
  • In the course of your employment you may have access to or hear information concerning the medical or personal affairs of patients and/or staff, or other health services business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.

  • A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

  • It is the responsibility of all staff across the hospital to ensure that infection control and hygiene standards are adhered to and maintained at all times.

    • Approval to hire (VAF process).
    • Hiring manager – role profile.
    • Advertising.
    • Application process.
    • Shortlisting of candidates will be based on information provided.
    • Interview process.
    • All applicants who move to the 2nd stage of the selection process (i.e. post interview) will be subject to reference checking X 2, self-declaration, Garda clearance and Occupational Health screening (questionnaire).
    • All external successful candidates who take up appointment will be required to attend a Mandatory Induction Programme.
    • The Standard Application Form (SAF) is available to download on this page
    • Alternatively, please contact Human Resources for an application form, Phone: (01) 416 2559 or Email: or
    • Please note closing date above for receipt of completed application forms.
    • Shortlisting of Candidates will be based on information provided.
    • Curriculum vitaes (CVs) will not be accepted.

    A panel may be formed from which future vacancies will be filled. St James's Hospital is an Equal Opportunities Employer.

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