Phlebotomy

• Due to a surge in demand for laboratory services, regrettably, effective from Monday, 25 September 2023, we will be temporarily closing our SwiftQueue Phlebotomy GP service for routine appointments.We will continue to provide 10 emergency SwiftQueue Phlebotomy appointments each day for critical patients to attend for urgent phlebotomy services. These appointments will be accessed by GPs only and will require the Healthlink form and the clinical need for urgent bloods.

• Patients referred from their GP should arrive within 15 minutes of their appointment time and check in at the self-registration kiosk. Patients will be called in for their blood test at their appointment time.
• Patients are advised not to attend earlier than fifteen minutes prior to their appointment time as they will not be seen earlier and it is important to avoid congestion in the clinic.

Patients referred by a GP must:

• Book their appointment online, via SwiftQueue. Access is available here
• Have a hard-copy request form with them; otherwise the procedure cannot take place. Photographs of forms will not be accepted.

The Phlebotomy Department is accredited to ISO 15189 as part the Laboratory’s quality management system.