Patient Experience

Patient Experience


4 Ward is a twenty-three bedded ward including three single rooms. The purpose of the ward is to provide safe and effective discharge planning for medical patients who require goal-oriented input from the multi- disciplinary team. In addition to this cohort of patients, we also care for a wide range of acute medical conditions. Patient-centered care is at the heart of all that we do.

4 Ward received the 2022 in-house Nursing Metrics Award for excellent quality care.

Stimulate patient’s creativity by providing creative activities for our patients such as art, craft, music and bingo for their mental and physical wellbeing.

Patient Testimonials

“It’s hard to explain in one word, everything is good about nurses.”

“Kind, friendly staff, from the minute I walked in felt very safe in their hands as nurses were always on hand and checking on me. “

Staff testimonials

“4 ward is a very positive environment to work in and I feel very supported since I joined.”

  • Induction and adaptation programmes mentored by experienced clinical practice facilitators (CPFs) and senior colleagues.
  • Opportunity to engage in QI projects e.g. “Visual hospital”
  • Work as part of a multidisciplinary team (MDT) to help patients to optimise their care to enable safe discharge.
  • Opportunities to work alongside specialist nurses, gaining expertise that will positively impact on your nursing practice and career progression.
  • Postgraduate course in gerontology
  • Dementia and frailty study day opportunities.
  • ALERT (Acute life-threatening events recognition) course
  • Ward-based educational sessions from the MDT

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Contact the team at St James's Hospital