Information Management Services

The Data and Analytics Unit is responsible for:

• Analytics support to the organisation.
• The development and management of a data warehouse architecture.
• The provision of a business intelligence framework.
• The provision of reporting information, internally and externally.
• Clinical coding of inpatient and day case activity.

The Engagement and Delivery Unit is responsible for the co-ordination of all services and systems across the hospital, planning and mapping of services and capability against resource requirements.

The Operations Unit is responsible for:

• Helpdesk & customer support
• Websites and web development
• Technical, hardware & software support 
• Budget management, vendor management and support services

The Security and Networks Unit is responsible for:

• The security of the hospital’s network
• Server management
• Business continuity

The Integration Unit is responsible for:

• Management, development and maintenance of data system integration and interoperability.
• Data alignment and availability.
• Development of RPA within the organisation.