Patient Experience
The National Coagulation Centre (NCC) offers a service to patients with a wide range of bleeding and clotting disorders on an inpatient and outpatient basis, including investigation, diagnosis, long-term management and family screening.
The NCC provides comprehensive care with a multidisciplinary approach involving nursing, physiotherapy, social work, clinical psychology and dentistry. In addition, it runs specialist combined clinics in orthopaedic surgery and infectious diseases.
The NCC is a designated European Haemophilia Comprehensive Care Centre;
There is 24 hour cover by a Consultant Haematologist covering the Coagulation Service in St James’s Hospital.
If you are a medical professional and require an urgent discussion with one of the NCC Consultants:
Please contact the St James’s Switchboard on (01) 4103000 and ask to be forwarded to the Coagulation Consultant on-call.
For Non Clinical Queries
For queries in relation to non-clinical requests: appointments, documentation requests:
Monday to Friday 08:30-17:00
Please call (01) 416 2141 / (01) 416 2142
Email: ncc@stjames.ie
Postal address:
National Coagulation Centre,
St James’s Hospital,
James Street
Dublin 8
D08 A978
Non Urgent Clinical Queries
For non-urgent, clinical queries in relation to upcoming procedures, treatment queries:
Monday to Friday 08:00-17:00
Please call the nurse on (01) 410 3130 (please leave a message with your name, hospital number, contact details and information in relation to your query and a nurse will return your call), alternatively, please send an email to ncc@stjames.ie and your email will be responded to in a timely way.
Emergency Contact Details for Patients with a Bleeding Disorder
Monday to Friday 08:00-17:00
For Emergency/ urgent calls in relation to an active bleed or possible bleed or an urgent unplanned procedure please call (01) 410 3000 and ask for bleep 721
Out of hours 17:00hrs-08:00hrs Monday-Friday, at the weekend and bank holidays
Please call St James’s Hospital switchboard on (01) 410 3000 and ask for the Haematology SHO “on call”
If you have a bleeding disorder and happen to attend an ED or another hospital for treatment:
If you are a medical professional in another site and have been informed by one of our patients that they have a bleeding disorder please:
There is 24 hour cover by a Consultant Haematologist covering the Coagulation service in St. James’s Hospital.
Monday to Friday 08:00-17:00
Please contact the team on (01) 410 3000 and ask for bleep 721, or any of the numbers above.
Out of hours 17:00hrs-08:00hrs Monday-Friday, at the weekend and bank holidays
Please call St James’s Hospital switchboard on (01) 410 3000 and ask for the Haematology SHO “on call”.
For Non Clinical Queries
For queries in relation to non- clinical requests: appointments, documentation requests….
Monday- Friday 08:30-17:00
Please call (01) 416 2637
Email: ncc@stjames.ie
Postal address:
National Coagulation Centre,
St James’s Hospital,
James Street
Dublin 8
D08 A978
Non Urgent Clinical Queries
For non- urgent, clinical queries in relation to upcoming procedures, treatment queries…
Monday-Friday 08:00-17:00
Please call the nurse on (01) 428 4403 (please leave a message with your name, hospital number or date of birth, contact details and information in relation to your query and a nurse will return your call)
For Urgent Care
In the event of an emergency please contact your nearest emergency department without delay.
The National Coagulation Centre consists of:
Our Haemostasis and Thrombosis Clinics are held every Monday, Tuesday and Thursday. In these clinics we review return and new patients referred to our service. Due to the COVID-19 pandemic, most of our outpatients clinics are held via Telehealth (please see Telehealth PIL).
Combined Haemophilia/Orthopaedic Clinic, held once monthly
Combined Co-infection/Haemophilia Clinic, held once every two monthsvvvv
Via post:
Haematology
St James's Hospital
Dublin 8
All referrals are triaged by the consultant within 10 working days of receipt. Triaged referrals are categorised as either urgent or routine. The patient will be contacted with an appointment letter and a map of our exact location.
All clinics are consultant-led.
Referral letter must include contact details for all patients.
Rescheduled or cancelled appointments can be arranged by contacting us.
Telehealth - COVID-19 has changed how we manage our service. We have now set up both telephone and video consultations to ensure that we continue to give our patients the best service possible.
Where possible, we encourage everyone to avail of primary vaccination against Covid-19 or booster vaccines/additional doses in line with the HSE recommendations. Advice on management of vaccination for people with bleeding or thrombotic (clotting) disorders is available at the NCC website and following links.
Administration of the IM COVID 19 Vaccine to people on anticoagulation therapy
Administration of the IM COVID 19 vaccine to people with bleeding disorders
National Haemophilia System Patient Information Leaflet
Data Protection Policy for the National Coagulation Centre
Data Privacy Notice for Patients and Service Users of the NCC
Patient Communications
Memo for people with Mild Bleeding Disorders
Temporary changes to Anticoagulation services in the NCC
Communication update for people with bleeding/thrombotic disorders attending NCC
Update on Long Term Illness Scheme
Patient Information Leaflets
Cerebral Venous Sinus Thrombosis (CVST) Patient Information Leaflet
Indici
Patient Portal Access Request Form
To shine a light on the journey experienced by young people when they transfer their care from a paediatric (children’s) hospital to an adult hospital, the National Coagulation Centre (NCC) at St James’s Hospital and Children’s Health Ireland (CHI) created the below short video.
In this video, David recalls his transition of care from CHI Crumlin to the NCC and explains how he overcame his anxieties from meeting with his consultant alone to finding a mode of transport to get to his appointment. David was encouraged to build and grow in all aspects of his life, both in and out of hospital. The NCC encourages young adults to develop their skills for self-management, empowering them to set their own personal goals and, importantly, achieve them.
Transition to Adult Services from Medical Illustration Unit SJH on Vimeo.
Patient referral letters can be sent via Healthlink, post or email.
For referrals to the Anticoagulation Clinic from external institutions, please contact the clinic directly: (01) 428 4403
Warfarin Clinic Service- Patient Referral Form
Haemostasis and Thrombosis Outpatient Department Clinics
Monday, Tuesday and Thursday
Location National Coagulation Centre (NCC)
Dr Kevin Ryan
Dr Michelle Lavin
Physiotherapy
By appointment only
Location National Coagulation Centre (NCC)
Sheila Roche / Mark McGowan